Frequently Asked Questions
Everything you need to know about Zenagen hair care and your order.
How soon can I expect to see results with Zenagen?
Most users begin to see a noticeable difference in hair thickness and scalp health within 3 to 4 months of consistent use, though individual results may vary based on your hair cycle.
Are Zenagen products safe for color-treated hair?
Yes, all Zenagen shampoos and conditioners are formulated to be color-safe, sulfate-free, and paraben-free to protect your hair's vibrancy and integrity.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental United States. Expedited shipping options are available at checkout for faster delivery.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return the product within 30 days for a full refund, minus shipping costs.
Do you ship internationally?
Currently, we ship to the United States and Canada. We are working on expanding our international shipping options to more countries in the near future.
How often should I use the Zenagen treatment?
For optimal results, we recommend using the Zenagen treatment every other day. Leave the treatment on your scalp for five full minutes before rinsing.